Refunds & Subscription Cancellations Policy

This policy was last updated on February 28, 2024.

No Refunds

THERE ARE NO REFUNDS. ALL SALES ARE FINAL. NO EXCEPTIONS.

Subscription Cancellations

If you want to cancel your BerserkerMail subscription, please use the information in the “Contacting Us” section below to make your cancellation request.

When you cancel your BerserkerMail subscription, you will continue to receive your subscription benefits until the end of the current billing period.

YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEES YOU PAID FOR THE CURRENT OR PRIOR BILLING PERIODS.

Example: If we process cancellation of a monthly BerserkerMail subscription on March 20th, you will continue to receive the benefits of that subscription until March 31st and there will not be a refund of any part of the March monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after March.

Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. Providing us with your account/subscription number (if you have one) may speed up the process of honoring your request.

We will confirm your subscription has been cancelled by email.

Billing Failure Cancellations

We will attempt to bill your subscription to the primary card you have on file with us, however, if it fails we may bill any other valid credit card you have attached to your account.

We will attempt to contact you via email and via SMS to your primary account phone for a period of six (6) calendar days. If you do not fix the billing issue (by providing us with a valid credit card) and bring your account current during those six (6) days, your account will be cancelled on the seventh (7th) day. We also reserve the right to bill any other credit card or alternative payment method you have used in the past for subscription billings to collect the outstanding balance of what you owe us prior to cancellation.

Future Subscription Ban

If your BerserkerMail subscription is cancelled, we reserve the unilateral right to ban you (for any reason or for no reason whatsoever) from subscribing to BerserkerMail again in the future.

Artificial Intelligence Tools

We may use third-party artificial intelligence (AI) software applications and other tools (collectively, the “Third-Party AI Tools”) to handle online customer service functions. Please review this website's Privacy Policy for more information. If you don't want us to use Third-Party AI Tools to process your written request for a refund or subscription cancellation, then you should timely make your request by first class postal mail to the address listed below in the “Contacting Us” section of this policy.

Contacting Us

METHOD 1 — EMAIL

Please email your BerserkerMail subscription cancellation request to help[at]BerserkerMail.com. Please include the words “Subscription Cancellation Request” in the subject line of your email.

When you communicate with us by email concerning a request to cancel your BerserkerMail subscription, you agree that we can respond to you by email or other electronic means of communication.

METHOD 2 — WEBSITE CONTACT FORM

In the alternative, you can use the contact form at https://berserkermail.com/contact to make your cancellation request.

When you communicate with us by contact form concerning a request to cancel your BerserkerMail subscription, you agree that we can respond to you by email or other electronic means of communication.

METHOD 3 — TELEPHONE

If you do not have access to email or our website’s contact form, you may call us 24/7 at 1 (407) 377-7721.

METHOD 4 — POSTAL MAIL

If you do not have access to email, our website’s contact form, or a telephone, you may send a written request for subscription cancellation by first class postal mail to:

BerserkerMail

Attn: Subscriptions Department

13506 Summerport Village Parkway, #714

Windermere, FL 34786, USA

Please note that it will take longer for us to receive a cancellation request sent by postal mail than one made via email, using our website’s contact form, or calling us by telephone.

Force Majeure

We, our principals, employees, independent contractors, and agents shall not be liable for failure to perform any of our obligations under this policy during any period in which we cannot perform due to fire, earthquake, flood, or other natural disaster, epidemic, pandemic, explosion, casualty, war, terrorism, embargo, riot, civil disturbance, act of public enemy, act of God, or the intervention of any government authority, or similar cause beyond our control.

This Policy and Customer Agreements

Any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.

Data Privacy Request Fees

Any fees charged to process a data privacy request, whether the processing is voluntary or by legal mandate, are not eligible for a refund.

This policy is Copyright © 2008-2024 Law Office of Michael E. Young PLLC and licensed for use by Learnistic LLC at BerserkerMail.com. All Rights Reserved. No portion of this policy may be copied or used by anyone other than the licensee without the express written permission of the law firm as copyright owner.